Privacy Policy

Data: 17 luglio 2023

This privacy directive describes the policies of
Centro Veterinario Orso Bruno
Strada Ponte di Valle 26A
6964–Davesco-Soragno (Ticino)
phone: +4191 930 80 91

on the collection, use and disclosure of your information that we collect when you use our website ( ). (the “Service”). By accessing or using the Service, you consent to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to this, please do not access or use the Service.

We may change this Privacy Policy at any time without notice and will post the revised Privacy Policy on the Service. The revised Privacy Policy will take effect 180 days after the revised Privacy Policy is posted on the Service, and your continued access or use of the Service after that date will constitute your acceptance of the revised Privacy Policy. You should therefore periodically review this page.

  • How we share your data:

We will not transfer your personal data to third parties without requesting your consent, except in limited circumstances as described below:

    • Analytics

We require such third parties to use the personal information we transfer to them only for the purpose for which it was transferred and not to keep it longer than is necessary to fulfil that purpose.

We may also disclose your personal information for the following: (1) to comply with laws, regulations, court orders, or other legal process; (2) to enforce our agreements with you, including this Privacy Policy; or (3) to respond to claims that your use of the Service violated the rights of third parties. If the Service or our company is merged or acquired with another company, your information will be one of the assets transferred to the new owner.

  • Your rights:

Depending on the applicable law, you may have the right to access your personal data, to rectify or erase it or to receive a copy of it, to restrict or object to the active processing of your data, to ask us to share (transfer) your personal data to another entity, to revoke your consent to the processing of your data, to lodge a complaint with a legal authority, and to exercise any other rights provided by the applicable laws. To exercise these rights, you may write to us at We will respond to your request in accordance with applicable law.

Please note that if you do not allow us to collect or process the personal information requested or withdraw your consent to process it for the purposes requested, you may not be able to access or use the services for which your information was requested.

  • Cookies, etc.

To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookie Policy.

  • Security:

The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorised alteration of your information under our control. However, due to the inherent risks involved, we cannot guarantee absolute security and therefore we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

  • Third-party links and use of your data:

Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not cover the privacy policies and other practices of third parties, including third parties who operate websites or services accessible through a link on the Service. We strongly recommend that you review the privacy policy of each site you visit. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third party sites or services.

  • Responsible for complaints and data protection:

If you have any questions or concerns about the processing of the information we hold on you, you can send an e-mail to our complaints officer at the Orso Bruno Veterinary Centre, Strada Ponte di Valle 26A, e-mail: We will deal with your concerns in accordance with the applicable law.


This section applies to Users in Switzerland and, for such Users, supersedes any divergent or conflicting information contained in the privacy policy.

Further details on the categories of Data processed, the purposes of processing, the categories of recipients of personal data, if any, the retention period and other information on Personal Data can be found in the section entitled ‘Detailed Information on the Processing of Personal Data’ within this document.

Users’ rights under the Federal Data Protection Act
Users may exercise certain rights concerning their data within the limits of the law, including the following:

  • Right of access to personal data;
  • the right to object to the processing of one’s Personal Data (which also allows Users to request the restriction of the processing of Personal Data, the deletion or destruction of Personal Data, the prohibition of disclosure of Personal Data to third parties);
  • the right to receive one’s own Personal Data and to transfer them to another data controller (data portability);
  • Right to request rectification of incorrect Personal Data.

How to exercise these rights
Any requests to exercise the User’s rights may be addressed to the Controller through the contact details provided in this document. Such requests are free of charge and the Data Controller will reply as soon as possible, providing Users with the information required by law.

Cookie Policy

Effective Date: 17-Jul-2023
Last Updated: 17-Jul-2023

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